LEGAL

Privacy Policy

Last updated: April 9, 2025

1. Information We Collect

When you use Tidel, we collect the following information:

  • Account information — your email address when you sign up for the beta.
  • Etsy data — listing titles, tags, descriptions, and photo URLs that you authorize us to access through the Etsy API. We do not store your Etsy credentials.
  • Usage data — pages visited, features used, and interactions with the app, collected automatically through standard web analytics.

2. How We Use Your Information

We use your information to:

  • Provide and operate the Tidel listing review service.
  • Analyze your Etsy listings and generate optimization suggestions.
  • Send you beta updates and product announcements.
  • Improve the quality and accuracy of our AI review engine.

3. Data Sharing

We do not sell your personal data. We may share data with:

  • AI service providers — listing content is sent to third-party AI models to generate reviews. This data is not retained by those providers beyond the request.
  • Infrastructure providers — hosting, email, and analytics services that process data on our behalf under strict data processing agreements.

4. Data Retention

We retain your account information for as long as your account is active. Etsy listing data is cached temporarily to provide the review service and is deleted within 30 days of your last review. You can request deletion of all your data at any time by contacting us.

5. Security

We use industry-standard encryption (TLS) for data in transit and encrypt sensitive data at rest. Access to user data is restricted to essential personnel only.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent and close your account at any time.
  • Export your data in a portable format.

7. Cookies

We use essential cookies to keep you logged in and functional cookies to remember your preferences. We do not use advertising or tracking cookies.

8. Changes

We may update this policy from time to time. We will notify you of significant changes via email or an in-app notice.

9. Contact

Questions about this policy? Email us at privacy@tidel.tech.